Effective Date: 01.01.2026

1. Introduction

Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, process, store, disclose, and protect your Personal Data when you access or use our website and related services (the “Platform”).

The Platform operates as a digital marketplace connecting buyers and sellers of used auto spare parts within the United Arab Emirates.

We act as an intermediary platform. Unless expressly stated otherwise, we do not own, stock, warehouse, or directly sell spare parts listed by users. Transactions are conducted directly between buyers and sellers.

By accessing or using the Platform, you confirm that you have read, understood, and accepted this Privacy Policy.

2. Who We Are

The Platform is operated from Ploiești, Prahova County, Romania.

We act as the data controller in relation to Personal Data collected through the Platform.

For any questions regarding this Privacy Policy or your Personal Data, you may contact us at:

office@ucp.ae

Additional contact details may be available on the Platform.

3. Categories of Personal Data We Collect

We may collect and process the following categories of Personal Data:

3.1 Identity and Contact Data

• First name and last name
• Email address
• Telephone number
• Username
• Business name (for sellers)

3.2 Technical Data

• IP address
• Browser type and version
• Device type
• Operating system
• Time zone setting
• Referring URLs
• Log data and usage patterns

3.3 Listings and Platform Interaction Data

• Details of listings you publish
• Parts requested
• Vehicle information entered
• Messages sent through forms
• Communication timestamps

3.4 Marketing and Communication Preferences

• Preferences relating to communication
• Consent status (where applicable)

4. How We Collect Personal Data

We collect Personal Data:

• Directly from you when you create an account
• When you submit a parts request
• When you contact sellers
• When you publish listings
• Automatically through technical means (cookies, analytics tools)
• Through advertising and analytics partners (where applicable)

5. Account Registration

When creating an account, we collect:

• Email address
• Phone number
• IP address
• Username

You may optionally provide:

• Full name
• Business name
• Emirate / city

This information is stored securely in our database hosted on servers located in the EU and protected through secure infrastructure, including Cloudflare.

6. Parts Request and Seller Contact

When submitting a parts request or contacting a seller, we may collect:

• Name
• Email address
• Phone number
• Vehicle make, model, and year
• Requested part category
• Message content
• IP address

This information is stored in our system and shared with relevant sellers to enable them to respond.

Once your data is shared with a seller, that seller acts as an independent data controller. The Platform is not responsible for how such sellers process or use your Personal Data.

We may use third-party communication services, including WhatsApp, to facilitate communication between Users and to send notifications related to parts requests or Platform activity.

By using the Platform, you acknowledge that your phone number may be used for such communications.

The Platform does not process payments for spare parts transactions between users.

7. Promoted ads and Paid Services (Future Services)

The Platform may introduce optional paid promotional services for sellers in the future.

If such services are used, payment-related information may be processed by authorized third-party payment providers.

8. Legal Basis and Purpose of Processing

We process Personal Data based on:

• Providing and operating the Platform services
• Legitimate business interests (security, fraud prevention, analytics, platform improvement)
• Consent (where applicable)
• Compliance with legal obligations

9. Data Storage, Security and International Transfers

Your data is stored on secure servers located in the EU.

We use infrastructure providers, including Cloudflare, to enhance security and performance.

We implement appropriate technical and organizational measures to protect Personal Data against unauthorized access, alteration, disclosure, or destruction.

By using the Platform, you acknowledge that your data may be processed in jurisdictions outside the UAE.

10. Cookies, Analytics and Advertising Technologies

10.1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile device) when you visit a website. Cookies help websites function properly, improve user experience, and provide analytics and advertising services.

In addition to cookies, we may use similar technologies such as browser storage, pixels, tags, and device identifiers.

10.2 Types of Cookies We Use

We may use the following categories of cookies and similar technologies on the Platform:

(a) Strictly Necessary Cookies

These cookies are essential for the operation and security of the Platform. They enable core functionality such as page navigation, access to secure areas, and protection against fraud or misuse.

The Platform cannot function properly without these cookies.

(b) Analytics and Performance Cookies

These cookies help us understand how users interact with the Platform. For example:

• number of visitors
• pages visited
• time spent on pages
• navigation patterns
• device and browser type

We use tools such as Google Analytics to collect this information.

The data collected is used in aggregated or statistical form to improve performance, usability, and overall functionality.

We do not use analytics data to directly identify individual users.

Google Analytics may process data on servers located outside your country. Google may also use this data in accordance with its own Privacy Policy.

(c) Advertising Cookies (Google AdSense)

We use Google AdSense to display advertisements on the Platform.

Google and its partners may use cookies, device identifiers, and similar technologies to:

• display advertisements
• measure advertisement performance
• limit repeated display of the same advertisements
• improve advertising relevance

Advertising cookies may be placed by Google or other third-party vendors.

We do not provide your direct contact information (such as name, email address, or phone number) to advertisers for advertising purposes.

10.3 First-Party and Third-Party Cookies

• First-party cookies are set directly by the Platform domain
• Third-party cookies are set by external services (such as Google Analytics or Google AdSense)

Third-party providers operate under their own privacy policies, and we encourage users to review those policies.

10.4 Session and Persistent Cookies

• Session cookies are temporary and are deleted when you close your browser
• Persistent cookies remain on your device until they expire or are manually deleted

10.5 Managing and Controlling Cookies

You can control or disable cookies at any time through your browser settings.

Please note:

• Disabling certain cookies may affect the functionality of the Platform
• Some features may not operate properly without necessary cookies

You may also manage advertising preferences through Google’s advertising settings.

10.6 Cookie Notice

The Platform may display cookie notices, consent tools, or preference options where appropriate.

By continuing to use the Platform, you acknowledge that cookies and similar technologies may be used as described in this Privacy Policy.

If you do not agree, you may adjust your browser settings or discontinue use of the Platform.

11. Data Retention

We retain Personal Data:

• while your account remains active
• until you request deletion
• as required by applicable law
• as necessary to resolve disputes or enforce agreements

Anonymized data may be retained indefinitely for analytical purposes.

12. Disclosure of Personal Data

We may disclose Personal Data:

• to sellers when you submit a request
• to infrastructure providers and service partners
• to payment processors (for seller services)
• to legal or regulatory authorities where required
• in connection with a merger, restructuring, or business transfer

We do not sell Personal Data.

13. Your Rights

Subject to applicable law, you may request:

• Access to your Personal Data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Objection to certain processing
• Withdrawal of consent

Requests may be sent to:

office@ucp.ae

We may require identity verification before responding.

14. Minors

The Platform is intended for users aged 18 years or older.

We do not knowingly collect Personal Data from minors. If identified, such data will be removed.

By providing data, you confirm that you have full legal capacity.

15. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be published on this page and will become effective upon posting.